COMPANY NEWS:

Wouldn't it be nice to find a simple, solid helpdesk product without the inflated costs and complexity?

When you look for helpdesk systems, you will see that many do a lot more than just helpdesk or enquiry tracking. Many businesses don't need all the bells and whistles that often come bundled with these products, and aren't really that keen to pay for the extra features they don't need.

LogCall is a new system with all the basics in a professional package, based on the Internet. The product has been designed to fall into place with minimum fuss, and does what it's meant to do. No more paying licence fees and upfront costs for generic products whose features you hardly use!

The latest Internet news is all about how complex and 'hungry' commercial products are becoming (check out the Microsoft™ suite of products sometime), and how many businesses now outsource their day to day operations, even word processing and document storage, onto the Net.

Customer Issues - everybody has them and not everybody likes dealing with them! But providing excellent customer support is essential to the success of your business.

At LogCall we help companies like yours manage their customer calls and issues through an easy-to-use internet interface.

Our extremely low-cost logging
tracking and Issues Management solution allows you to use the power of the internet to enter jobs remotely, review their progress, and even let your customers log and track their own requests.